The National Association of Attorneys General’s biennial Consumer Protection Conference always provides a fascinating deep dive into the minds and priorities of state attorney general consumer protection staff, and of the leaders who run the day-to-day investigations and litigations that most directly impact companies. The May 24, 2022 meeting in Raleigh, North Carolina, attended by representatives from 42 states, DC, and four territories, was no exception.
The third panel was comprised of consumer protection chiefs from Florida, Illinois, North Carolina, Ohio and Vermont. It provided a brief glimpse into the most common complaints received by their respective offices, and how those complaints are mediated by their staff.
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